Give Yourself the Competitive Advantage and bring Sales, Marketing and Service together
Sales, Marketing, Service - Each department collects data to the customer. Each department has different requirements on a CRM system. Thus the departments often use different tools. With an integrated CRM system, which meets the requirements of Sales, Marketing and Service, all data to a customer are available in consolidated form.
The CRM tools from SAP support your processes in Sales, Marketing and Service and consolidate your data. So you can see all information to the customer in one single system.