Services sector – service-oriented solutions

Phoron has been a long-term partner for numerous clients in the services sector, supporting them with optimal IT solutions and assisting them in their dynamic market environment. By increasing the efficiency of internal processes and the effectiveness of services, especially towards customers, our clients can increase their competitiveness and generate market advantages.
Our focus is on the telecommunications, utilities and public sectors, among others.

We implement service industry business processes such as:

• procurement
• goods logistics
• sales
• despatch/transportation
• maintenance
• service and quality management

using modern tools and with years of experience in applying creative and innovative methods.
Optimization and integration of process steps across internal and external system boundaries by means of portal or direct systems integration allows boundaries between the central ERP system, web applications and partner systems to be overcome.

In the services sector, services are always at the forefront, be they to customers or to internal employees. Solutions must take this into account.
We help our clients find solutions for webshop integration, loyalty programs, voucher programs or managing commissions for business partners.
With “internal” customers, our services enable information to flow transparently and create a basis for efficient working practices in the company – without redundancy or systems failure.
Please see our references for an overview of our services.

Contact:
Martin Cernik